David Arranz is an experienced Omnichannel Consultant at Inetum since February 2021, specializing in omnichannel and customer experience solutions. With a solid background in contact center administration and management as an Avaya Network Solutions Professional at Unísono Solutions Group from June 2011 to February 2021 and a similar role at Multiasistencia from 2002 to 2011, David has developed extensive expertise in network and communication technologies. David's career began at Lucent Technologies Bell Labs as a communications technician from 1997 to 2001. In addition to professional experience, David has pursued continuous education across various institutions, obtaining multiple degrees related to system administration, cloud tools, and VOIP technologies, demonstrating a strong commitment to professional development within the IT and telecommunications fields.
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