Katja Smith

Katja Smith is a seasoned Business Unit Lead in Infrastructure Services with over 20 years of experience in people management and a strong focus on customer satisfaction and operational excellence. They previously served as the Country Manager for Ferratum Belgium, overseeing various aspects of the business, including daily operations and project management. Katja has also held key roles, such as Senior Service Delivery Manager at Inetum-Realdolmen and Global Project Manager at Ferratum Group, where they specialized in delivering complex Managed Services and IT projects. Educated as a Translator/Interpreter and further honing skills in Key Account Management, Katja is a multilingual bridge builder committed to collaboration and continuous improvement.