Luís Santos is a passionate IT professional with extensive experience in service management and team leadership. Currently serving as a Service Manager at Inetum, they continue to drive service delivery excellence and optimize performance. Previously, they held the position of Infra & Supervision Manager at La Redoute for 17 years, where they successfully led multiple teams in achieving organizational goals. Luís holds licentiate degrees in Informatics from both ESTG Leiria and the Polytechnic of Leiria.
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