Nihal EL MOUSSE is a skilled professional with a background in technical support and administrative roles. Experience includes working at CIMR as an Agent administratif in August 2021, where responsibilities involved creating accounts for beneficiaries and training them on remote life certification. At AXA Assurance Maroc, from December 2021 to May 2024, a position as Technical Help Desk Specialist involved user management on Salesforce, handling Power BI licenses, and training new employees on internal procedures. Currently, at Inetum since May 2024, serving as a Technicienne du support technique N2, focusing on AS400 account management, incident resolution, and server monitoring. Nihal holds a Licence in Gestion des entreprises from Université Hassan II, completed in 2021.
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