Paulo Silva is a skilled Service Delivery Manager at Inetum since December 2023, following a substantial tenure at Fujitsu where roles included ITIL Process Manager and various positions in service delivery, such as Knowledge and Service Introduction Controller for Husqvarna. Previous experience includes IT Analyst roles at SLIB and Portugal Telecom, a Technical Inspector role, and helpdesk positions at companies including Fujitsu and Banco Santander Totta. With a strong foundation in IT management, process optimization, and customer support, Paulo holds a degree from Iscte - Instituto Universitário de Lisboa, completed in 2010.
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