Phil Bool is a Practice Lead and Architect specializing in ServiceNow SPM, HR, and CSM at Inetum, where they manage technical delivery teams and align services to customer needs. Previously, Phil worked as a ServiceNow Developer and Service Request Lead at Thales, and held various roles involving ServiceNow architecture and consulting, including with Computacenter and AstraZeneca. Phil is recognized as a ServiceNow Rising Star for 2025, with extensive experience in Strategic Portfolio Management and a commitment to delivering high-quality ServiceNow solutions. They hold several current ServiceNow qualifications and aim to enhance Inetum's profile as a leading ServiceNow partner.
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