Renata B. is a ServiceNow Senior Consultant and Manager, specializing in IT Service Management (ITSM), Human Resources Service Delivery (HRSD), and Workplace Service Delivery (WSD). Renata has successfully led service delivery process optimizations across various industries, including Banking, Insurance, and Pharmaceuticals, implementing ServiceNow in 20 countries. Renata's expertise includes digital project management, where they oversaw the development of digital tools and strategies for organizations like Roche and BIOGARAN. Currently, Renata holds positions at Devoteam and BNP Paribas CIB, continuing to drive efficiency and value through ServiceNow solutions.
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