Román Camacho is a seasoned professional in service management and customer support, currently serving as a Service Manager at Inetum since February 2016, where responsibilities include overseeing service delivery and managing personnel. Prior experience includes roles as a Proactive Technical Analyst at Oracle, focusing on customer satisfaction and contract renewals, and various positions at Sun Microsystems, where contributions included process improvements and customer success strategies. Román's career began as a Sales Consultant at DIASA and progressed through technical roles at UP AND RUNNING SUPPORT SERVICES, transforming support teams and managing Microsoft OS support initiatives. Román holds a Bachelor of Engineering in Computer Science from the Facultad de Informática, Universidad Complutense de Madrid, and an ITIL Foundation Certification.
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