Mark Jericho Del Monte

Mark Jericho Del Monte possesses extensive experience in customer service, fraud detection, and team leadership across various reputable organizations. Starting as a Fraud Analyst at Concentrix, Mark effectively reviewed and verified potential fraudulent accounts. Subsequent roles included a Senior Team Lead in Threat Intelligence at Infinit-O, and Associate in Global Recruitment Operations at JPMorgan Chase & Co. Mark also worked as a Call Center Leader and Authorizer at Global Payments Inc., where responsibilities included managing escalated calls and authorizing transactions across multiple countries. Most recently, Mark served as a Senior Analyst in Intelligent Shared Services at Accenture. Mark holds a Bachelor of Science in Business Administration with a focus on Marketing from Pamantasan ng Lungsod ng Maynila.