Jay Nathan is a tech executive and entrepreneur, currently serving as the CEO of Balboa Solutions. With over 20 years of experience, they have built and led customer success and support teams across various companies, from startups to publicly traded enterprises, focusing on customer retention and channel-led growth. Jay has held key positions, including Director of Professional Services at Blackbaud, Co-Founder of Gain Grow Retain, and Senior Advisor roles at multiple firms. They are also involved in several boards and advisory capacities, contributing to the growth of software and technology businesses. Jay holds a BS in Business Administration with a focus on Information Systems from Appalachian State University.
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