Daniel Lopes

Daniel Lopes has a diverse work experience spanning several industries. Daniel started their career in 2007 as a Corporate Customer Service Representative at Diamond Innovations, Inc., where they managed orders, handled communication with customers, and managed returns and credits. From 2011 to 2012, they worked as an Executive Assistant at AES, where they managed schedules, planned events and travel, and provided customer service and support. In 2012, they joined Sandvik Hyperion as a Customer Service professional, where they served customers and managed their needs until 2017. In 2018, they worked as a Market Intelligence Analyst at IBOPE Inteligência, conducting market research, analyzing data, and preparing presentations. From 2019 to 2022, they worked as a Service and Business Analyst at Brava Assessoria e Intermediações de Negócios, where they provided analytical support and contributed to business strategies. Currently, Daniel is working at Infinity Doctors, Inc. in a Customer Care Specialist role, focusing on customer experience.

Daniel Lopes' education history is as follows:

- From 2018 to 2019, they studied Extension in Antropologia at Alma Mater Studiorum – Università di Bologna.

- From 2014 to 2017, they pursued a degree in Ciências Sociais with a focus on Antropologia at Centro Universitário FMU | FIAM-FAAM.

- In 2011 and 2012, they attended Senac São Paulo, where they studied Comunicação Social, specializing in Assessoria de imprensa e Gestão de eventos.

- From 2009 to 2011, they attended Faculdade Sumaré and completed a degree in Secretariado Executivo, with a focus on Automação de Escritórios e Secretariado.

- In the future, they plan to study Direito at LEC - Legal, Ethics & Compliance, starting in 2023.

- Additionally, they are planning to pursue a pós graduação in Relações Internacionais at Centro Universitário FMU | FIAM-FAAM, although the start and end years for this program are not provided.