Infinity Group UK
Stefan Mincher is a seasoned professional in service operations and management, currently serving as Head of Service Operations at Infinity Group UK since April 2024, while also holding the position of Service Desk Manager. With extensive experience that includes roles such as Regional Service Desk Manager at Air IT and Appropriate Adult at Child Action Northwest, Stefan has a proven track record in leading service desk teams, managing operations, and ensuring quality customer support. Prior experience includes positions in telecoms and healthcare, such as Network Infrastructure Manager and Cyber Security Manager at GTEQ Solutions Ltd, and Cancer Care Specialist at Bupa. Stefan holds multiple degrees from the University of East Anglia in Business Management and Cyber Security, along with an Open Degree from The Open University and early education from The Manchester College and Cedar Mount High School.