Kylie R.

Kylie R. is an experienced professional in customer experience and community management with a strong background in social media marketing and content creation. Currently serving as Customer Experience Manager at Infinity Plus Two Pty. Ltd. since November 2017, Kylie's responsibilities include handling player queries, troubleshooting technical issues, and moderating in-game chat. Previously, as Owner of Shift Engage Online, Kylie specialized in social media marketing consulting and content creation. Kylie's tenure at Travian Games spanned from 2011 to 2015, advancing through roles from Community Manager to Senior Community Manager and Project Manager, where responsibilities included community engagement, project management, and managing diverse teams. Kylie's academic qualifications include an Advanced Diploma of Professional Game Development, degrees in project management and creative industries, as well as a Bachelor of Arts in Communication from Victoria University.