David Allen

David Allen is a skilled technology professional with extensive experience in pre-sales engineering and solutions architecture, currently serving as a Presales Engineer at Infinity since July 2022, focusing on Call Tracking and Conversation Analytics tools. Previously, David held prominent roles including Solutions Architect at Netcall Plc, where support was provided to the UK sales team across multiple sectors, and Pre-Sales Consultant at QPC, delivering solutions across various verticals. David's earlier experience includes positions as a Consulting Systems Engineer at Avaya and a Sales Engineer at Nortel Networks UK, where significant contributions were made in the contact centre domain. David holds a BSc (Hons) in Computer Science from the University of Portsmouth, completed in 2000.