Lauren Percival is a customer advocate and contact center specialist with nearly 20 years of experience in enhancing customer service through technology solutions. Currently serving as an Account Manager at Vonage, Lauren has previously held roles as an Enterprise Account Manager at SAP Concur, Business Development Manager at 8x8, and Enterprise Sales Manager at Connex One. Lauren's consultative approach focuses on understanding clients' business challenges and delivering world-class technology that meets operational and technical needs. Throughout their career, Lauren has consistently aimed to provide measurable benefits and exceptional customer experiences.
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