Stephanie Cheng is a Customer Advocate with extensive experience in client retention, value realization, and revenue generation, currently serving as Associate Director of Customer Success at Infinx since 2024. Previously, as a Customer Success Manager at Infinx, they managed client onboarding and training to enhance user satisfaction and product utilization. Stephanie also held positions as Customer Success Manager at RedEye Apps and Business Analyst at JLT Re, where they contributed to significant efficiency improvements. They earned a Bachelor’s Degree in Management Information Systems from Temple University in 2016.
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