Don Bailey

Customer Success Specialist at Inflect

Don Bailey has work experience in various roles and companies. Don started their career in 2016 as a Technical Analyst at AT&T, where they dealt with internal security threats and ensured proper functioning of systems. In 2018, they joined H&R Block as a Customer Support Specialist, handling data communication transactions and operating office machines. Don also worked as a Sales Consultant at Lowe's Companies, Inc., where they developed sales demos, created data flow, and booked sales meetings. In 2020, they became a Customer Success Manager at WOW! Internet, Cable & Phone, demonstrating products to customers and collaborating with cross-functional teams. Currently, Don is working as a Customer Support Specialist at LeaseQuery, where they resolve client issues and provides problem analysis.

Don Bailey's education history includes a Master of Science - MS degree in Computer Software Technology/Technician from Liberty University, which they obtained from 2018 to 2021. Prior to that, they completed a Bachelor of Science - BS degree in Information Technology from Columbia Southern University between 2015 and 2018.

In addition to their degrees, Don Bailey has completed several certifications. Don obtained certifications in various fields such as JavaScript development, Hadoop, SQL for Data Science, Power BI, Tableau, AWS Single Sign On, Programming Foundations, troubleshooting common PC issues, business etiquette, Excel, improving listening skills, and working with upset customers. These certifications were obtained from LinkedIn, with the most recent certifications being acquired in 2023.

Links

Previous companies

LeaseQuery logo
AT&T logo

Timeline

  • Customer Success Specialist

    May, 2023 - present