Taylor Conrad

Customer Success Manager

Taylor Conrad is an experienced Customer Success Manager currently at Influ2 since August 2025, following a progressive career at Birdeye from July 2018 to August 2025, where Taylor held multiple roles including Senior Manager of Global Onboarding and Manager of Upmarket Implementation. Prior experience includes positions at Loopback Analytics as an Office Administrator, where responsibility included improving hiring processes and employee benefits, and at Call Box as a Customer Success Specialist and Associate Consultant, working directly with healthcare executives to enhance marketing effectiveness. Taylor holds a Bachelor of Arts in Religion/Religious Studies from Rhodes College and completed a course in European Studies at the University of Oxford in 2012.

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