Kaplan oversees pre- and post-sales technical services and technical support, helping the sales team to drive revenue growth and retention through customer-facing consultation. In this new role, he advances core capabilities across sales, professional services and support, with a focus on accelerating product adoption and customer satisfaction. Kaplan joined InfluxData in April 2020. He formerly worked in technical leadership roles at SENT, Tempered Networks and F5 Networks.
Current role