Aida U. currently serves as a Lead Quality Engineer at Infobip, a position held since October 2015, where responsibilities include team management, strategy development, automation architecture, and acting as the main quality and testing advisor for stakeholders. Earlier roles at Infobip encompassed Quality Control Analyst, Voice Solution and Product Experience Specialist, Product Specialist, Core Product Engineer, and Core Operations Engineer, focusing on various aspects of quality assurance, customer integration, troubleshooting, and documentation. Aida's professional journey began with an internship at Authority Partners Inc. and a developing engineer role at Senstech Sdn Bhd. Aida holds a degree in IT Management from VERN' University and additional education in Physics Electronics and Instrumentation from Universiti Malaysia Terengganu.
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