CY Chew is a seasoned technical support professional with extensive experience in IT and technical consulting. Currently serving as a Senior Technical Support Engineer and Internal Technical Trainer at Infoblox since January 2021, CY specializes in NIOS DDI and assists customers during critical outages related to DHCP and DNS services. Prior roles include Technical Consultant at Afiintra Technologies, where design work focused on IT and IP surveillance solutions, and Situation Manager at T-Systems, handling service interruption processes. Previous positions also include Technical Manager at Impact Business Solution, Level 2 Customer Support Engineer at Bluecoat, and Network Engineer at Techsap, showcasing a strong background in pre-sales and post-sales support, technical consultation, and project management. CY holds a Master's Degree in Information Technology and a Bachelor's Degree in Applied Physics from the University of Malaya.
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