George Loo is an experienced leader in customer support and technical operations, currently serving as the Sr. Director of APJ Enterprise Support at Infoblox since November 2013, where a partner support program maintains a 97% annual GM, and both Transactional Overall CSAT and NPS are consistently at 97%. Previous roles include Director of Asia Pacific and Japan Customer Support at Infoblox, Sr. Manager at Blue Coat Systems, and Customer Engineering Manager at Packeteer, among others. George has successfully established and managed multiple technical support centers across the Asia Pacific region and has played key roles in company transitions during acquisitions. Education includes an MBA from the University of the West of England and a BBus in Business Information Systems from RMIT University.
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