James Halstead

James Halstead is an accomplished professional with extensive experience in service management and consulting. Currently a Senior Consultant at Infocenter since May 2023, James previously held key roles at CGI as a Pre Sales Service Architect and at Nasstar as a Senior Service Manager. Prior to this, positions included Service Manager at KCOM and Service Delivery Manager at CAPITA PLC. James has demonstrated expertise in problem and change management, team leadership, and stakeholder management throughout various roles, including Service Transition Manager at Capita Application Services, where responsibility included the creation and maintenance of transition processes. James's career began at STL Technologies Ltd, where roles spanned from Support Analyst to Problem Manager, providing strong foundations in incident management and client relationship management. Education was completed at Sudbury Upper School.