Thomas Miller is a seasoned IT and program management professional with extensive experience across various roles, including Program Manager at Infocenter and Director of Service Delivery at 4wrd Consulting. Notable contributions include enhancing IT service delivery capabilities at A. O. Smith Corporation and leading an Enterprise Service Management initiative at Premise Health through the implementation of ITIL practices and the ServiceNow platform. Thomas's leadership experience spans from directing teams at Walgreens and Anthem Education Group to supporting technical operations at High-Tech Institute and Food Lion. Educational credentials include a Bachelor of Science in Information Technology from the University of Phoenix and an AAS in Computer Networking/Information Technology from High-Tech Institute.
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