A inFocusCX é um consultoria especializada em experiência do cliente.

Criada com o objetivo de auxiliar empresas a atingir a excelência no atendimento ao cliente, a inFocusCX conta com profissionais com mais de 10 anos de experiência na área de CX (Customer Experience), capacitados para implantar as melhores práticas do mercado e fazer com que o maior ativo de sua empresa, os seus clientes, sejam fiéis e promotores de sua marca - alcançando resultados inesperados. 

Quer revolucionar o seu pós venda?  Venha com a inFocusCX!

inFocusCX

The São Paulo office focuses on implementation, customer success, and business development, enhancing solutions for clients.

São Paulo

This department focuses on the analysis and improvement of implementation processes and quality assurance.

Implementation and Quality

This department focuses on enhancing customer satisfaction and engagement through effective support and strategic initiatives.

Customer Experience

This department focuses on managing client relations and ensuring customer satisfaction through various support and service initiatives.

Customer Services

This department oversees project planning, execution, and delivery, ensuring alignment with client expectations and overall business objectives.

inFocusCX

Org chart

Teams

Implementation and Quality

Customer Experience

Customer Services

Project Management

Offices

inFocusCX

Org chart

Teams

Implementation and Quality

Customer Experience

Customer Services

Project Management

Offices

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