Carissa Edgren

Carissa Edgren is an accomplished professional with extensive experience in customer success and account management. Currently serving as a Customer Success Manager at InfoDesk, Carissa previously held the position of Global Account Manager at Ebiquity plc, where responsibilities included acting as a strategic advisor and presenting innovative solutions to C-level management. Carissa also contributed to the development and implementation of new operational strategies, particularly for agency pitches. Prior experience as a Customer Success Manager at GMP Systems AB involved enhancing customer satisfaction and retention while facilitating the company’s growth. Carissa holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from the University of Colorado Denver and a certification in Software Development from Craft Academy.