Vikram L. has a diverse background in customer service and operations, with recent experience as a Senior Representative in Operations at Concentrix, providing technical support for HP. Prior to this role, Vikram served as a Senior Associate at Sutherland Global Services, where assistance was offered to Field Technicians addressing customer service issues. Additional experience includes working as an HR Contact Centre Associate at eTeam, focusing on hiring and recruitment, and a Customer Service and Sales Representative at Global Charts & Navaids Pvt. Ltd., where a broad skill set was developed across sales, logistics, and customer communication. Currently, Vikram is employed as an Employee Relations Executive at Infojini Inc. Educational background includes a Higher Secondary Certificate in Business/Commerce from the University of Mumbai.
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