Arnel Adela is a certified support professional with over 14 years of experience in delivering exceptional technical support and expertise in enterprise resource planning (ERP) systems. Currently serving as Senior Technical Support at Infor since 2018, Arnel leads functional support for the INFOR Manufacturing ERP system, oversees the Manila team, and mentors new hires. Previously, Arnel worked as a Senior Application Support Analyst at Accenture, where they provided Level 3 support for SAP applications, and as a Technical Analyst at AIG, focusing on application support for SAP Ariba and Fieldglass. Arnel earned a Bachelor’s degree in Computer Science from STI College in 2011.
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