Garrett Hyde is a seasoned technical support professional with extensive experience in software and customer support, currently serving as a Senior Technical Support Analyst at Infor since September 2014. At Infor, responsibilities include diagnosing and resolving customer issues related to application use and collaborating with cross-functional teams for root cause analysis. Prior to this role, Garrett held positions at Swiftpage, Sage Software, and Nestlé USA, progressing from Support Analyst to Senior Customer Support Analyst and Sr. Product Specialist, demonstrating a strong aptitude for technical problem-solving and team leadership. Garrett holds a Bachelor of Science degree in English Education from Northern Arizona University, obtained in 1998.
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