John Liptak

John Liptak is the Director of the Customer Advocacy Department at Infor, where they build relationships with senior customer leadership and lead cross-functional teams to address SaaS delivery issues. With over a decade of experience in global customer operations, they have previously served as the Director of Customer Care/Technical Support and the Vice President of Global Customer Support and Training Services at Systech International. John holds a BS in Business/Managerial Economics from Rutgers University and is passionate about enhancing customer experience and driving organizational excellence.