Prashant Shewale is an experienced professional in support operations and software engineering, currently serving as Director of Support Operations at Infor since August 2009, leading a global team focused on customer support for Infor Enterprise CloudSuites. Prior experience includes roles as Senior Manager at Oracle India Pvt Ltd, overseeing product support delivery for Oracle Applications, and as Manager of Product Support, where Prashant managed critical service requests. Additional roles at Oracle involved team leadership and technical problem resolution. Early career experience includes positions as Sr Software Engineer at Tata Infotech Ltd and Site Engineer at Shapoorji Pallonji Ltd. Prashant holds an Executive General Management degree from the Indian Institute of Management Bangalore and a Master’s degree in Software Systems from the Birla Institute of Technology and Science, along with a Bachelor’s in Civil Engineering from COEP Technological University.
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