Richard Lilly

Richard Lilly is a Solutions Architect at Infor, where they focus on aligning customer business strategies with effective processes to enhance the adoption of business system benefits. Previously, Richard served as a Branch Service Manager at Holt JCB Limited, managing parts and service activities and overseeing P&L responsibilities. They also worked as a Service Development Manager, where Richard led the design and implementation of advanced service technologies and improved operational processes. Richard's background includes significant roles in international projects, emphasizing process design and change management, contributing to business transformations across various sectors.