Sanjeev Kumar has over two decades of extensive experience in technical support and customer service, currently serving as a Technical Support Specialist Principal at Infor since September 2007. In this role, Sanjeev engages with customers to assess their needs, designs solutions, and implements customer service processes while fostering strong relationships with clients and colleagues. Previous experience includes a position as a Technical Support Specialist at Zenith Infotech, where Sanjeev managed client relationships, led a team of support professionals, and implemented banking software for major clients. Sanjeev began a career in technical roles at Chrysalis Information Systems Ltd, progressing from a trainee to a Programmer, and specializing in software solutions for the banking sector. Education was completed at Delhi University with a Bachelor's degree from 1995 to 1998.
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