Shannon Plummer is an accomplished professional with extensive experience in customer success and account management across various industries. Currently serving as a Senior Manager at Informa TechTarget, Shannon excels in helping clients achieve their goals and optimize their buying processes. Previously, Shannon demonstrated significant achievements at Tripadvisor, leading upsell metrics and contributing to new product development which became a major revenue source. Additional experience includes account management at Icon Imports, where Shannon successfully acquired new clients and enhanced existing relationships, as well as a marketing role at Time Inc. supporting sales teams and developing impactful campaigns. Shannon’s diverse background also includes an enriching global travel experience and an early career in retail management at Abercrombie & Fitch. Shannon holds a Bachelor of Science degree from Johnson & Wales University.
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