Millie Newnum serves as the Global Head of CX Ops for Informa, specializing in the customer experience operations for prominent events such as Cannes Lions and Money20/20 across multiple regions since October 2022. Prior to this role, Millie held the same position for Cannes Lions & Money20/20 from August 2021 and was previously the Senior Manager of Delegate CX and Festival Manager of Delegates at Cannes Lions International Festival of Creativity, overseeing delegate experience and logistics for various global festivals from January 2016 to October 2021. Millie's career began as a Department Administrator at NHS from March 2014 to October 2015. Millie holds a degree in American and English Literature from the University of East Anglia and participated in the Arthur Miller Scholarship Study Abroad Programme at the University of Victoria.
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