Stephanie Hill is an experienced professional in billing and client care, currently serving as a Billing Supervisor at Informa since August 2014, where responsibilities include leading the Billing Department and improving billing processes. Prior to this role, Stephanie worked as a Billing Specialist at Penton from August 2013 to July 2014, handling monthly billing processes and auditing contracts to ensure accuracy and client satisfaction. Earlier experience includes serving as a Client Care Specialist at Cleveland Corporate Services from October 2009 to January 2013, focusing on client relationship management and coaching colleagues on customer service best practices. Stephanie holds an LLM in International Human Rights Law from the University of Hull and a B.A. in Communication from Cleveland State University.
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