Carl Lum is a Principal Technical Writer at Informatica, currently utilizing over 30 years of experience in technical writing and editing to create documentation for big data integration solutions. Previously, Lum held key positions at various organizations, including Senior Technical Writer at PHEMI Systems and Manager of Technical Communications at Layer 7 Technologies, where they managed documentation projects and teams. Lum has also contributed to user manuals and online help systems for multiple software applications across diverse industries. With expertise in tools such as MadCap Flare and OxygenXML, Lum specializes in single-source help authoring, making technical information accessible and user-friendly.
Location
Vancouver, Canada
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