Ericka Contreras is a Customer Success Manager at Informatica since April 2024, with a diverse background in customer success and people strategy. Previously, Ericka held roles at Unit21 as both Mid-Market Customer Success Manager and Scale Customer Success Manager from March 2023 to April 2024. Prior experience includes working as a Sales Specialist in Account Management at Compass in 2022-2023, and as a consultant focusing on People Strategy in 2021. Ericka’s career also encompasses managerial roles in people and talent at ThinkWell from 2019 to 2021, recruitment and coordination at Quanta Services, Inc. from 2016 to 2019, and administrative duties. Ericka Contreras earned a Bachelor of Arts in Mass Communication and Media Studies from Coker University between 2012 and 2015.
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