Hardeep Kumar is a Lead Technical Support Engineer at Informatica since November 2017, where responsibilities include providing technical support, diagnosing software issues, reporting errors to the R&D team, and participating in customer training sessions. Hardeep also manages customer communications, engages in problem-solving escalations, contributes to the knowledge base, and trains entry-level Technical Support Engineers. Previous experience includes roles as Senior Technical Support Engineer and Technical Support Engineer at Network Bulls, along with a Trainee position focused on Networking and Security. Hardeep holds a Master’s Degree in Computer Engineering (Networks and Security) from Stevens Institute of Technology and a Bachelor of Technology in Electronics and Communication Engineering from Guru Nanak Dev University.
This person is not in the org chart
This person is not in any offices