Hardeep Kumar is a Lead Technical Support Engineer at Informatica since November 2017, where responsibilities include providing technical support, diagnosing software issues, reporting errors to the R&D team, and participating in customer training sessions. Hardeep also manages customer communications, engages in problem-solving escalations, contributes to the knowledge base, and trains entry-level Technical Support Engineers. Previous experience includes roles as Senior Technical Support Engineer and Technical Support Engineer at Network Bulls, along with a Trainee position focused on Networking and Security. Hardeep holds a Master’s Degree in Computer Engineering (Networks and Security) from Stevens Institute of Technology and a Bachelor of Technology in Electronics and Communication Engineering from Guru Nanak Dev University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices