Vikas Jha is a seasoned Customer Success Leader with over 20 years of experience in driving client satisfaction and business growth. They have held various roles, including Manager of Customer Success at Informatica and have successfully developed strategies for customer retention and operational efficiency. Currently pursuing an Advance Diploma in Computer Application, a Bachelor of Computer Application, and a Master of Computer Applications at Indira Gandhi National Open University, Vikas remains dedicated to fostering high-performing teams and enhancing customer success metrics. Their passion for creating impactful results is complemented by a strong commitment to personal and professional growth.
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