Murali M is an experienced telecommunications professional with a strong background in quality analysis and process management. Currently serving as a Senior Telephone Analyst at Information Evolution, Inc. since September 2014 and also holding the position of Senior Quality Analyst at Information Evolution India Pvt Ltd since April 2017, Murali M has developed expertise in process training, quality feedback, team handling, and call handling. Prior experience includes a role as a Senior Process Associate at 365 Media from May 2011 to September 2014. Murali M holds a Bachelor of Commerce degree from SNMV, achieved with First Class honors, and completed higher secondary education at Shri G.N Sam Matric.Hr Sec School.
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