Veronica Andrade is a seasoned professional in customer success and strategy, currently serving as the VP of Customer Success at Informed K12 and co-founder of House Panther LLC, a company dedicated to empowering boys through expressive clothing. They previously held the position of Global Senior Director of Customer Success at Medallia, where they built a cross-functional team that significantly improved client retention and enhanced revenue recognition. Veronica started their career in marketing at Procter & Gamble and has held various consulting roles, including a Strategy Manager at Accenture, where they developed strategies that led to substantial cost reductions for a leading Chilean bank. They earned an MBA from UCLA Anderson School of Management and are currently pursuing a degree in Commercial Engineering at Pontificia Universidad Católica de Chile.
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