Daniel Wild is a driven service management professional currently working as the Lead Live Service Manager at Informed Solutions, focusing on delivering digital services in the Transport sector with genuine societal and environmental benefits. With a Bachelor of Science in Computer Systems from De Montfort University, Daniel has a history of managing service delivery and implementing ITIL best practices across various companies, including service design and improvement at Civica and project management at Troublefree-IT. Their commitment to enhancing service operations and risk management has been demonstrated through leadership roles in multiple organizations, including a successful drive for ISO certification and the establishment of change management frameworks.
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