Tom Demelis

Tom Demelis is a service design professional based in London, currently serving as a Senior User Centred Design Consultant at Informed Solutions. With a strong background in user research and experience design, Tom previously held the position of Senior Service Designer at the Department of Justice and Community Safety, Victoria, where they led service design initiatives for the NextGen program. Additionally, Tom served as Service Design Lead at AusNet Services, spearheading strategic projects that impacted millions. They hold a Bachelor of Business in Marketing from RMIT University and are dedicated to making public services more accessible and efficient.