Crystal Allen

Crystal Allen is an experienced BPO professional with over 20 years of experience spanning the HR, Accounting, Tax and Payroll functions. Crystal joined InfoSync in operations as Vice President FAO Shared Services in 2022. Crystal oversees accounting services including accounts payable, cash and banking, revenue and taxes for InfoSync clients.

Prior to joining InfoSync, Crystal worked as Director of Payroll Operations within Alight, implementing highly effective solutions to increase profitability, client retention, and employee satisfaction. Prior to Alight, she has held roles with oversight of human resources, payroll, taxation, and accounting functions. Crystals experience spans multiple industries including manufacturing, cloud solutions, healthcare, and Business Process Outsourcing.

Crystal is an avid studier of continuous improvement methodologies including Kaizen, Lean, and Six Sigma. She attended Southern Illinois University and has SPRH certification.