Akash L is a Senior Systems Engineer currently driving technical support excellence for Pfizer's CRM operations with Veeva and Salesforce. With over three years of experience supporting enterprise clients, they have a strong background in problem-solving and improving customer experiences. Previously, Akash held roles at BYJU'S and Infosys, where they developed communication skills and provided remote support for CRM platforms. They graduated with a Bachelor of Technology in Information Technology from Mepco Schlenk Engineering College in 2020. Outside of work, Akash enjoys playing chess, traveling, and backpacking.
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