Beata Z. is a Senior Team Lead with extensive experience in the CRM industry, specializing in managing teams and enhancing client relations. They previously served as a French Content Moderator at GoWork.pl and as a Customer Support Representative with French at GOG, where they developed translation skills and provided technical support. Currently, at Infosys, Beata oversees a team responsible for process improvements and ensures performance metrics are met. Beata holds a Postgraduate Degree in Language Interpretation and Translation from Jagiellonian University and a Bachelor's degree in Linguistics from Uniwersytet w Białymstoku.
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