Chanchal JHA is an experienced SAP CX Solution Architect with over 17 years in the field. They have held various roles, including Lead Consultant and Principal Consultant at Infosys, where they specialize in designing and implementing SAP Customer Experience solutions, particularly for utility clients. Their past experience includes consultancy positions at IBM and Scottish Power, focusing on CRM processes and team management. Chanchal's educational background and technical skills further support their expertise in delivering tailored SAP solutions that enhance customer engagement and operational efficiency.
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