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Deepa Biswas

Lead Consultant

Deepa Biswas is a Lead CX Consultant at Infosys, bringing over 13 years of expertise in Customer Experience and Customer Relationship Management consulting. They lead a team of over 20 consultants, focusing on enhancing customer and employee journeys for Fortune 500 clients worldwide. Deepa has successfully delivered large-scale business transformations and is proficient in various technologies, including Qualtrics and SAP Customer Data Platform. They hold an MBA from Symbiosis Institute of International Business and a Bachelor's degree in Zoology from Delhi University's Miranda House.

Location

Amstelveen, Netherlands

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