Ivan Grigorov is an experienced Incident Manager with a strong background in information technology and services. They earned a Master's degree in Language and Culture (Linguistic Profile) from Sofia University St. Kliment Ohridski. Previously, Ivan worked in various roles including Customer Technical Support Agent at Sixty K Ltd, Service Integration and Management Specialist at DXC Technology, and Business Analyst at Euro Games Technology Ltd. Currently, they serve as SFCC Team Lead at Infosys, overseeing a team and managing tasks to ensure organizational efficiency.
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